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Emotional Intelligence For Project Managers: Th...


It is a skill set of such importance that the leading job site, Indeed.com, has an entire section devoted to helping job seekers and employees better understand emotional intelligence. Your understanding of EQ should begin with a review of the four core areas that comprise it.




Emotional Intelligence for Project Managers: Th...


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It has been documented that project managers with strong emotional intelligence understanding handle larger projects successfully with more people better than those with less emotional intelligence knowledge.


Emotional intelligence has far reaching positive impacts for any professional. Understanding why you have the emotions you have when you have them and recognizing that others may have different but just as valid emotional reactions to a business situation, enables project managers to better navigate the relationships and team building within any project.


As if project success and career advancement were not motivators for growing your EQ skills, be aware that emotional intelligence is included in the 2021 Project Management Professional (PMP) exam. Unlike previous PMP Exams, in 2021 Project Managers will be expected to demonstrate their understanding of EQ, coaching and the connection to team performance. In this new exam content section, the Project Managers will learn about EQ and how to:


Research into emotional intelligence can be traced back to about 1964 when Michael Beldoch first wrote a paper on the subject. In 1989 Stanley Greenspan created a model to help describe what emotional intelligence was, which was then expounded on by Peter Salovey and John Mayer.


Well, this is exactly what this book summary seek to teach you. Read on, and enhance your abilities as a project manager by learning all about concepts related to emotional intelligence, including self- and social awareness as well as self- and relationship management.


Self-awareness is the base of emotional intelligence. It refers to your ability to recognize your own emotions and the effect they have on those around you. And it comprises three components: emotional self-awareness, self-assessment and self-confidence.


When you are dealing with people, logic and reason are not enough. People are instinctive, emotional beings. And Project Managers deal with people all the time. If you cannot deploy emotional intelligence, then your ability to interact with people and to get the best out of them will be severely constrained.


Emotional-social intelligence is an array of interrelated emotional and social competencies, skills and behaviors that determine how well we understand and express ourselves, understand others and relate with them, and cope with daily demands, challenges and pressures.


To successfully navigate unruly emotions, its important for you to have a clear understanding of the role that emotions play in project management. Only then can you develop strategies for dealing with emotional disruptions, whether they come from within your team or from outside stakeholders. By learning to manage these emotions, you (or other project managers) can ensure that your projects stay on track, regardless of the challenges that arise.


In 1997, psychologist Daniel Goleman brought the notion of emotional intelligence to light with his book Working with Emotional Intelligence. He claimed that emotional intelligence is more important than IQ in predicting success in life. He also identified five key elements of emotional intelligence:


First, emotional intelligence gives you as the project manager the ability to regulate your own emotions. This means that you can stay calm and collected even in the face of adversity. This is important for making clear-headed decisions and keeping a level head when dealing with difficult team members or clients.


Second, emotional intelligence aids in the development of interpersonal relationships both with and between your team members. This is important for building trust, maintaining morale, and ensuring that everyone is working towards the same goal.


Third, emotional intelligence allows you to better understand the emotions of others. This can be helpful in identifying and resolving conflict, managing customer expectations, and making sure that everyone is on the same page.


Emotional intelligence is a valuable skill for project managers. By understanding and managing their own emotions, they can stay calm under pressure, make better decisions, build strong relationships, and create a positive work environment.


Emotional intelligence is a valuable skill for project managers. By understanding and utilizing emotional intelligence, you can build better relationships, manage stress more effectively, and make better decisions. This, in turn, will lead to more successful projects.


LESSON 1: OVERVIEW OF EMOTIONAL INTELLIGENCEAn interesting thing is happening in the 21st-century workplace: The more technology we have in this digital age, the more we automate tasks and trust machines to take over duties, the more we realize the importance of emotions. Yes, emotions, and more specifically emotional intelligence. Emotional intelligence is our ability to recognize emotions in ourselves and others, to understand their effect, and to use that knowledge to guide our thoughts and behaviors. Because emotional intelligent people tend to get along better with others and be more empathetic and compassionate, they are likely to be more successful compared to their counterparts. And that makes emotional intelligence something worth learning more about.


LESSON 2: SELF-AWARENESSThe first building block of emotional intelligence is self-awareness. Self-awareness is our ability to recognize our own emotions and their effects on us and others. Without being aware of and understanding our own emotions, it will be difficult to move into the other emotional competencies like self-management, social awareness, or team leadership.


LESSON 5: RELATIONSHIP MANAGEMENTRelationship management is using our emotional understanding of others to build relationships with them. The relationship management domain builds on the first three emotional intelligence domains. In other words, our success in relationship management is going to be a function of our success in self-awareness, self-management, and social awareness.


LESSON 7: CREATING A POSITIVE TEAM ENVIRONMENTIn the previous lessons, we explored the various aspects of emotional intelligence and project management. We started by looking at emotional intelligence for the project manager, then we broadened our view to include interactions with members of the team and other stakeholders. This lesson looks at how project managers can leverage emotional intelligence to create an environment that is positive and productive for the project team. There is a direct correlation between the team environment and the productivity and satisfaction levels of the team members. Whether intentional or not, the PM sets the overall tone and mood of the project. Through their actions and communications, PMs can create either resonance or dissonance in the project environment. We will look at ways that PMs can carry out their responsibilities and contribute to a positive team environment. Finally, we will finish the chapter with a list of techniques that PMs can put to work immediately to improve the environment of their projects.


LESSON 8: LEVERAGING EMOTIONAL INTELLIGENCE ON LARGE AND COMPLEX PROJECTThis lesson deals with excelling at emotional intelligence on large and complex projects. You may use the information in this book to grow as a PM and, if desired, to take on more challenging projects.


Emotional intelligence is one of the most important factors in project management as it plays a crucial role in creating a positive working environment where the project lead, can remove obstacles and help the people on the team to deliver the project successfully. Aspects of emotional and social awareness include strong connected leadership, the ability to handle problems gracefully and being able to create and support effective teams using principles from the world of social and emotional intelligence translated into project management tools and techniques.


Emotional Intelligence for Project Managers is an online course intended to help project managers and team leaders improve their emotional intelligence. Through course modules and mini case studies, you will learn how to control emotional intelligence (EI) and resolve team conflict. This emotional intelligence online course also features video commentary from Daniel Goleman, a leading authority on EI.


Managing your emotions is a big part of emotional intelligence. There are times when our emotions might take over, but knowing how to manage your emotions is something that will always benefit you in the workplace.


Project management involves a lot of communication and face to face interactions. Emotional intelligence helps the project managers to have effective communication and reduction in conflicts. Emotional intelligence plays an important role in all aspects of project management.


Emotional intelligence can enhance the effectiveness of all the knowledge areas of project management. According to PMI, The relevant concepts of emotional intelligence are applied in each of the knowledge areas.


Tranformational leadership behaviors are more likely to be expressed by individuals with emotional intelligence (Barling, Kelloway, & Slater, 2000). Emotional intelligence is the main element responsible for transformational leadership styles and can be used as a predictive tool for transformational leadership styles (Barbuto & Burbach, 2006). Emotional intelligence is a remarkable predictor of efficiency and success in one's work (Butler, 2005; Goleman, 1996).High emotional intelligence can help project managers resolve new challenges and problems from a different perspective than authoritarian managers (Ashkanasy, Chang, Mazur, & Pisarski, 2014). 041b061a72


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